Tellwut is a market research company that pays members to complete online surveys in exchange for gift cards. This Tellwut review covers the skinny on what’s good and what’s not so good about this established online survey site.
Who is Tellwut?
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Tellwut is a female-owned business that started in 2010 and is located in Toronto, Canada and Port Washington, New York. While a newer brand in the market research industry, Tellwut has made a name for themselves with their excellent customer service for members of their online survey platform.
Tellwut also happens to have a substantial social media presence. They are located on all of the major social media platforms, including Twitter, Facebook, LinkedIn, and Pinterest.
Tellwut provides companies with consumer research gathered by their online surveys. They do this through their Tellwut survey panel. Tellwut voter panel members complete available surveys in exchange for Tellwut points, which they exchange for gift cards.
Addtionally, Tellwut panel members can post their own questions, if they’re doing their own online market research. If questions are approved, those members can earn additional points.
Tellwut’s business model connects companies looking for product and service insights with consumers willing to provide opinions in return for fun rewards and great customer service.
Is Tellwut legit?
Tellwut is a legit market research firm that is an accredited member of the Better Business Bureau with an “A+” rating. With that in mind, we did find it odd how few reviews they actually had. In fact, there are only four reviews.
Of those four reviews, three provided the company with high marks. The negative review was pretty bad though. To Tellwut’s credit, they did provide a detailed response and made a few attempts to make it right with their customers.
Something else that stood out that they’ve never had a formal complaint registered with them. However, complaints and reviews on the BBB site rarely include positive feedback from Tellwut’s voter panel members who might have good things to say. We believe this is a legit survey site.
Qualifying for Tellwut surveys isn’t always easy
Although Tellwut is a legit site, there are some complaints. Most complaints are from Tellwut members who completed paid surveys, earned Tellwut rewards, and then applied for a gift card but didn’t receive it.
As you can imagine, this is frustrating and left some users feeling cheated out of their time. After digging in a bit, it seemed like there might be another problem causing this.
In our experience, we noticed how difficult the qualification process is just to answer Tellwut surveys. As a result, some customers might try to change up their profile information in an attempt to qualify for more surveys.
Market research data is only useful if it’s accurate. So it makes sense that Tellwut holds a high bar. But manipulating account information isn’t the best way to complete surveys.
In fact, this can get you banned from the site. You’ll find this is actually pretty common, even with the best survey sites.
All of this said you’ll be happy to know that most of Tellwut’s voter panel customers report no problems with getting paid as long as you follow the rules.
How does TellWut work?
To sign up go to the top, right corner of the homepage. From there, you’ll click on “Create an account.”
You actually earn 100 points for registering your username and email address, which is a fun perk.
Extended registration process
From there you can earn another 150 points for participating in the extended registration process. You’ll also earn 25 points more to refer a friend.
Next, you’ll be presented with screening questions used to qualify you for polls and surveys. You get an additional 150 points for completing this step.
Once registered, you’ll find the site is super simple and easy to use. You can do any of the following:
- Find survey questions on the Tellwut site to answer
- Go to one of Tellwut social media platforms to answer survey questions
- Post one of your own survey questions
- Review gift cards to see what you can redeem.
Tellwut has a referral program where you earn 25 points for each referred friend. When the referral completes their first external survey, the referrer can earn an additional 400 points.
If your goal is to earn extra money online in as little time as possible, referring new members is an easy way to quickly rack up enough points for that first gift card.
Answering external surveys
Depending on the personal information you posted on your Tellwut profile, you might be invited to participate in external surveys. These are market research surveys
According to the site, here are all the ways Tellwut members can earn points.
What are TellWut’s rewards?
Each survey completed is worth Tellwut reward points. As you take more and more surveys, you begin racking up reward points. Once you’ve saved up 4,000 points, you can exchange them for merchandise or gift cards.
We noticed the merchandise does not appear to always be available. It also appears to cost significantly more points than the gift cards do.
At the time of this update, only gift cards were available. It appears that the most popular option is an Amazon gift card, which you can redeem in denominations of $10, $25, $50, or $100.
TellWut’s gift cards
Below is a list of different companies that you can earn gift cards from:
$10 gift cards (4,000 points)
- Lowe’s (4,500 points for a $10 gift card)
- Home Depot (4,500 points for a $10 gift card)
$25 gift cards (10,000 points)
- Buffalo Wild Wings
- Cheesecake Factory
- Door Dash
- PayPal (11,000 points)
- Starbucks (11,000 points)
- Target (11,000 points)
- Uber Eats
- Visa (13,000 points)
$50 gift cards & $100 gift cards
At this time, only Amazon issues $50 and $100 gift cards. They cost 20,000 and 40,000 Tellwut points, respectively.
Customer feedback is mixed
One common complaint found on social media is how little the points are worth. Without referring new members, it might take long time to accumulate enough points to redeem them.
Many of these surveys can take 10-15 minutes to complete, so many users complain about it being a waste of time.
Customers who do earn enough to cash out praise Tellwut for timely payments. Many have worked with Tellwut for a long time without any complications. If you do find yourself with an issue, their customer service is highly regarded.
Taking into account our own experience as well are other user reviews, here is where Tellwut does a great job.
- Upfront points for registration – While the surveys don’t pay much, the points for registering help balance it out.
- Great customer service
- A long history of successful operation – Twelve years is long enough to say Tellwut is doing something right.
- Plenty of paid surveys and polls on the site. Tellwut offers a lot of surveys and polls. But it might not be easy to qualify for all of them.
- Reliable payment for those with accounts in good standing – Most users report consistent receipt of payment.
There are certainly some issues that should be considered when determining how profitable it can really be for you.
- Too much time on surveys for which you don’t qualify. You can’t tell from a glance whether you’ll qualify for a specific survey
- Personalized filtering of surveys doesn’t work consistently.
- No mobile app. If you want to use your mobile phone, you’ll have to do it from their website or FB page.
- Payout amounts might not be what you’d expect for the time you put into them.
- No cash option.
Wrapping Up Our TellWut Review
Our Tellwut review found this paid survey panel to be in the middle of the pack. They are good, but not great. We’d recommend it being one of your fallback options. Try Survey Junkie, if you’re looking for better survey platforms.
Despite some claims by members whose accounts have been suspended, Tellwut isn’t a scam. It’s a valid option for those looking to make a little earn money online from paid survey sites, though they are not the most profitable option.