LetGo Review: LET GO Of Your Stuff For Cash (2019)


Remember that snow jacket you bought for your Alaskan retreat, five years ago? If you haven’t used it since, why not get rid of it? Oh yeah, it was expensive. 

Instead of using up much-needed space in your closet, why not try selling that almost-new jacket?

Our LetGo review takes a look at a handy little app that offers an easy way to find a good home for your stuff, and make a little extra cash. 

Nowadays, with lifestyle expert Marie Kondo’s minimalist and sustainable organizing solutions trending all over the internet, why not get in on the fun and make some money at the same time? 

​How does LetGo help?

Staying true to its name, LetGo gives you an opportunity to “let go” or sell things that you don’t have a use for.

You probably invested in these items, both financially and emotionally. LetGo gives you an appealing alternative - instead of throwing it away, why not sell it at a discounted price and pass it on?

You will find plenty of buyers who are looking to buy something at a discounted price.

Offering a one-stop solution in a clever little app, LetGo helps connect potentials buyers and sellers within a localized area. A few good photos of the item, alongside a decent asking price, are all that is required to set up a listing.

What is LetGo?

Starting in January 2015, the former CEO of OLX started LetGo in direct competition with online marketplace leaders like eBay and Craigslist.

In May 2016, LetGo merged with Wallapop, another similar start-up keeping their brand name as LetGo was the majority shareholder

In 2018, a housing section was added, thrusting the app into the local real estate market. They also added image recognition and video listings for better user experience.

Getting Started with LetGo

Once you have registered on the LetGo app, you can go ahead and post your first ad. The search functions can also help to browse for items you need.

The app basically provides users with an extensive database of items, according to their search and location parameters. This helps you find exactly what you need.

What makes LetGo different from other such services is that it’s location-based so you can choose to see ads that are within a certain mile radius from your position.

Buying on LetGo

As a buyer, you can look for whatever you need in your vicinity.

To buy items on LetGo, browse or search for the product you have in mind by using the filters available.

If you’re in search of furniture, for example, the ‘Home and Garden’ filter will help narrow down your search to relevant listings near you.

LetGo Review

Click on the item you want to buy, or favorite it for later by tapping the heart icon. You can check your favorites by going to the ‘Your listings’ option in the main menu.

Once the listing has opened, the app allows users to scroll through and view any additional photographs.  The ‘More Info’ tab on top of the screen allows users to view any additional details added to the listing.

LetGo Review

A message box, present at the bottom of the screen, allows users to send messages and direct queries at the seller. For a convenient experience, LetGo also lists a few template messages. Once the seller responds, users are free to decide how they’d like to complete the purchase.

Selling on LetGo

As a seller, if you want to get rid of something, all you need to do is take some good photos and provide a good description and put it up. Your ad will show up to all potential nearby buyers.

For example, if you want to sell an item, just click on the ‘sell your stuff’ button and choose the relevant category.  A few good photos and a detailed description is all it takes to complete your post.

If you have posted multiple products, don’t worry. You can track and view your past and current listings by clicking on the ‘Your listings’ option, present in the main menu.

Additional Features

  • Built-in Chat: The in-app chat service automatically sends you a notification when you receive a message. The best practice is to conduct all communication through the app’s dedicated chat function and avoid going off-platform to other ways of communication. This is a super helpful feature – you definitely don’t want to share your personal information online.

  • Free Transactions: LetGo is not involved in the payment process at all. It has no online payment system so LetGo doesn’t charge anything from the seller or the buyer.

Signing up for LetGo

LetGo Sign Up

It’s as simple as it is easy, just follow these steps:

  • Go to your Google Play Store or Apple Store and download the LetGo app on your device.

  • Register to LetGo using a valid email address and set a secure password and post your first ad as a picture (you can discard it right after).

  • You have officially registered to the LetGo app and are ready to use it. Post your first ad or browse to buy something you need.

Who is LetGo for?

LetGo is for everyone.

If you have something you no longer need, you can simply list it on LetGo and make some money, while clearing up space. As the saying goes, that’s two birds with one stone!

The app also helps you find second-hand items at a great price. If you’re on a budget, LetGo can help you find exactly what you need.

LetGo is especially appealing to users who have a keen eye for bargains.

Is LetGo legit?

At first glance, you may find a lot of low ratings and negative reviews from users, most of them calling the app a ‘scam’.

However, it’s not really the app itself that is to blame. People are using the app without fully educating themselves, and this leads to bad experiences.

LetGo itself is well- known, mentioned and endorsed by big publications like Business Insider.
LetGo Review

The reason why people might fall victim to scams is that they fail to understand how to go about managing the transactions.

LetGo has firmly, and repeatedly, stated that it is not liable for any losses. However, most users’ first response is to blame the app because there is no one else to take the fall.

LetGo Review

Unfortunately, LetGo doesn’t seem to have done much to solve this problem.

While they have all the safety and best practice tips available in their help section, most people don’t read the Help or Terms and Conditions sections when using a product or service. While that’s the customers’ fault, LetGo could take steps to ensure that the customers are fully aware of the risks associated with using the app.

LetGo Community Guidelines

How to use marketplace apps like LetGo safely 

  • You should always use the app for communications. To avoid any conflict, never share your personal email address, phone number or online credentials with anyone.
  • Try to always meet in person so you can inspect the items and handle paying them.
  • Shipped items should be avoided. LetGo is location-based, catering to local clients. If someone is asking you to ship the item, something is fishy..
  • Always meet with buyers/sellers in bright, busy public places to minimize risk.
  • Conduct all payments in cash or via PayPal. This can help keep you from getting scammed or having your financial information stolen.
  • Be cautious if the other person makes unusual requests. This should be a huge red flag.
  • Always go through the user’s profile to  check whether they are verified and okay with meeting in-person.
  • Oh, and definitely avoid responding to spam messages.

If you feel like someone is being dishonest or you notice a red flag, report the user to LetGo. The offending user’s profile will be investigated and if any fraudulent behavior is noticed, LetGo will take immediate action and suspend or delete the account in question.

Advantages of LetGo

  • Great Platform: The app offers a great platform where items no longer of use to the owner can be discarded sustainably. Used and second-hand items can be sold at discounted prices or even given away for free.

  • User-friendly: It is a simple, yet beautifully designed app, offering a user-friendly experience.  It is easy to navigate your way through the app because it doesn’t have a steep learning curve. You have all the freedom and flexibility that you would normally have in the outside world, maybe even more.

  • Flexibility: LetGo is not involved in the payment process at all. It doesn’t list any pre-outlined parameters that the buyers and sellers must adhere to. This gives you the independence to negotiate your dealings as you see fit.

  • Free: It’s absolutely free to use and all sales proceeds you are yours to keep. There is no commission system.

Disadvantages of LetGo

  • Limited Reach: LetGo is a location-based service which means you can only reach people within a certain location. If an area is not popular on the app it may not have as many buyers or sellers.

  • Limited Liability: LetGo only provides you with a platform. It does not vet the users and remains uninvolved in the payment process. LetGo is not responsible for settling any disputes that may arise from sales conducted on their app.    

  • Potential Scammers: LetGo advises all online communications be conducted via the direct chat option offered in the app. Lots of people tend to take advantage of others who are not that savvy when it comes to e-commerce. As a general rule of thumb, it is advised to meet sellers or buyers in neutral public places like shopping malls or your local coffee house etc.

LetGo is for you if you’re comfortable with communicating and dealing with strangers.

Other money making apps like LetGo

Wrapping up our LetGo review

Yep! Our LetGo review found it to be  pretty awesome app. Simply put, where other apps have tried, LetGo has succeeded. It offers users a chance to discard items, guilt-free – find new homes for their valued items where they can be put to good use. 

By creating an app that anticipates, and fulfills the user’s every need, holding a garage sale has never been this easy. What more could you ask for?

Sure, you could opt for the alternatives, but most other apps require commission fees or engage in costly, and often risky, shipping practices. Offering convenience and accessibility, LetGo is your go-to-platform.

However, LetGo could definitely benefit from being more hands-on with their user’s experiences on their app.  Maybe a tutorial on mistakes to avoid or red flags to spot would be helpful, similar to how the app guides you through the selling process. 

Other than that, LetGo has one of the most user-friendly app structures and is easy to navigate. You can use it as your personal, online garage sale/flea market, and won’t be charged a single dollar for it.

So, if you’re looking to let go of unwanted items, download the app and let go already!

Have you used LetGo? Share your experience with us in the comments below!

About the Author

Hello, I'm Ryan Rollins. I've been passionate about personal finance and entrepreneurship for as long as I can remember. After earning my Bachelors of Science in Business and Marketing, I soon found myself at my first software start-up. That experience led to me earning my MBA in Entrepreneurship from the University of Louisville, and eventually to a career in the fintech industry focusing on educating consumers about the importance of being financially resilient. Learn more about me here, and you can also follow me on twitter @TMPF_Ryan and Linkedin.